Background Image

MCheck Directory Accuracy

AI that replicates Healthcare SME behaviour—at scale—to correct and enrich directory data

Automate real-time provider directory correction to proactively reduce compliance risk, with auditable AI reasoning to support recommendations and end-to-end provider data management support.

hero image
icon

Elevating Care with Accurate Data — Every Single Day

75M+

Provider directory records reviewed 

70%+

Accuracy Score in CMS audits

0M+

Data errors corrected  

icon

Holistic Provider Directory Management Made Easy

Temp icon
icon

Stay Ahead with AI-Powered Directory Management

Provider Data Validation & Updates

End-to-End Data Integration & Management

Multi-Source Contextual Search for Validation

Comprehensive Provider Data Coverage

AI-Powered Content Relevance & Scoring System 

Legacy Vendors

Outdated, error-prone manual updates with verification delays, relying heavily on self-reported provider data, call-center verifications, and static databases with limited or no web-based validation

Provider Data Validation & Updates

End-to-End Data Integration & Management

Multi-Source Contextual Search for Validation

Comprehensive Provider Data Coverage

AI-Powered Content Relevance & Scoring System 

HiLabs

Proprietary AI algorithm leveraging LLMs scans thousands of public and private sources, ensuring real-time accuracy with reliability, relevance, and recency scoring, dynamically adjusting to frequently changing provider data

icon

Why leading payers adopt HiLabs Provider Directory Accuracy solution?

Comprehensive AI-driven provider data management for compliance, accuracy, and superior member experiences

Section 5 Background
Temp icon

Boost Directory Accuracy & Compliance

MCheck Analysis

AI-driven health scoring by accurately detecting errors in provider details for 60+ provider data elements. This covers critical member-facing data like address, phone, specialty, and gender-ensuring data integrity

Automated Data Validation

Advanced geospatial analysis automates large-scale provider data validation, minimizing manual effort with real-time provider data traceability

Ensure Timely Access to Care & enhance NPS score

Member Experience

Ensure near real-time directory accuracy, enabling timely access to care, driving higher NPS scores, and delivering superior member experiences

icon

Discover how AI-driven provider directory management transformed provider data quality, ensured compliance, and significantly enhanced member satisfaction

Placeholder for illustration

95% Directory Accuracy

HiLabs AI-powered analysis identified and corrected over 100 million provider data inaccuracies, achieving a 95%+ accuracy rate

Improved CMS Audit Scores

Automated secret shopper simulations proactively identified compliance risks, ensuring high audit scores and reducing risk of fines

Improved Member Experience

AI-driven real-time validation reduced directory errors, ensuring reliable provider information and significantly enhancing member satisfaction scores

icon

MCheck Platform

Explore Other MCheck Solutions

Roster Automation Icon

MCheck Roster Automation

Truly touchless end-to-end roster automation

Network IQ Icon

MCheck NetworkIQ

AI to optimize network management: Compliance, Competitiveness, and Cost of Care

Contracts AI Icon

MCheck ContractsAI

Eliminate contract complications with healthcare-trained AI

Transform Your Healthcare Data Today