Careers at HiLabs

Be a part of a team that harnesses advanced AI, ML, and big data technologies to develop innovative, cutting-edge healthcare technology platform.
Job Title: Account Executive
Job Location: Bethesda (US)
Job summary:

As an Account Executive on the Product Management team, you will be a jack of all trades for public-facing work at the executive level. You will be accountable for presenting to and engaging customers, determining how our solution can best satisfy their requirements, and expanding and commercializing those learnings across our portfolio.

You are creative and collaborative in go-to-market strategy and managing high-profile accounts. You will be accountable for working collaboratively with customers to discover new use cases and assisting the delivery team to focus on the highest value areas to drive success and adoption during the initial phases of an engagement.

You will play a pivotal role in the business. You will be one of the most customer-facing members of the HiLabs team and will need to be skilled in navigating internal hierarchies and politics within large companies.



Responsibilities:
  • Understand customers' business needs, strategic goals, and requirements to demonstrate value delivered with HiLabs' product suite.
  • Be both the face and the voice of the HiLabs team during the pre-sales and sales processes and engagements initially (POC and Production), and transition to a delivery team at the appropriate time.
  • Lead the development and delivery of sales presentations to prospective customers.
  • Assist with relationship development, messaging, and marketing materials (development and adjustment of materials).
  • Create and/or edit existing customer facing communications including presentations, business cases, and case studies.
  • Educate customers about the HiLabs product suite, capabilities, and proven use cases. Ensure revenue retention and identify opportunities to expand product adoption.
  • Drive product success alongside the delivery team, ensuring KPIs are met for adoption, experience, and expansion for your portfolio of customers
  • Understand customers' business needs, strategic goals, and requirements to demonstrate value delivered with HiLabs' product suite.
  • Be both the face and the voice of the HiLabs team during the pre-sales and sales processes and engagements initially (POC and Production), and transition to a delivery team at the appropriate time.
  • Lead the development and delivery of sales presentations to prospective customers.
  • Assist with relationship development, messaging, and marketing materials (development and adjustment of materials).
  • Create and/or edit existing customer facing communications including presentations, business cases, and case studies.
  • Educate customers about the HiLabs product suite, capabilities, and proven use cases. Ensure revenue retention and identify opportunities to expand product adoption.
  • Drive product success alongside the delivery team, ensuring KPIs are met for adoption, experience, and expansion for your portfolio of customers


Desired Profile:
    • 6+ years of professional experience with at least 3-5 years of experience in a consulting, internal strategy, or business development role.
    • Experience leading customer-facing engagements with a strong track record of success when faced with ambiguous requirements.
    • Ability to craft a compelling story and effectively communicate vision and value of HiLabs to a variety of stakeholders at all levels.
    • Ability to persevere in the face of challenges with a demonstrated ability to grow as a professional.
    • Strong knowledge of, or aptitude to learn about, the business of healthcare, general industry trends, and more specifically how those trends impact and shape decision-making by larger health plans.
    • Ability to prioritize and focus on the most important opportunities in an environment with competing demands.
    • Desire to take ownership and drive work product forward and through to completion.
    • Ability to pay careful attention to deliverables and minimize errors.
    • Desire to roll up your sleeves and get things done.
    • Strong analytical ability and problem-solving skills. Both quantitative and qualitative analysis experience, with the ability to identify trends and actionable insights.
    • Strong ability to drive cross-functional teams to align to a goal, despite ambiguity and uncertainty.
    • Ability to adapt quickly and juggle multiple competing priorities in a fast-paced environment.
    • Extremely strong verbal and written communication skills with the ability to speak and present articulately to a variety of business leaders, management, and cross-functional teams.
    • Strong interpersonal skills; demonstrated ability to work collaboratively with a wide range of individuals at all levels and in all areas of a firm.

Good to Have:
  • Experience in the healthcare industry, specifically with health plans or large provider organizations.
  • Prior management experience and experience working with offshore support and technical teams.
  • Ability to develop and present complex business reviews and executive presentations.

Company Profile

HiLabs Inc. is focused on eliminating the $3.1T that bad data costs the United States every year. HiLabs is combining cutting-edge, explainable AI with healthcare-specific business ontologies to vastly improve data quality for its customers. This unique and valuable approach has earned HiLabs business with the Centers for Medicare & Medicaid Services (CMS) and three of the five largest US health plans. HiLabs approach has also led to rapid 300% year over year revenue growth. HiLabs core platform, MCheck has performed analysis on over 15 billion records, covering over one-third of the US insured population. HiLabs is headquartered in the Washington, DC Metropolitan Area with a thriving R&D center in Pune, India. HiLabs India Private Limited is a subsidiary of HiLabs Inc. HiLabs team includes healthcare experts with decades of experience, technologists, data scientists, AI/ML engineers, and solutions architects from the world's top universities, business schools, and engineering institutes such as Yale, Harvard, Duke, Georgia Tech, and several IITs.

Why join us

Besides our competitive salary and benefits package, attractive performance bonuses, and Employee Stock Options Plan, there are myriad reasons why you should work with us.

Hilabs Benefits

Competitive base salary, attractive performance bonus/accelerator incentive policies, comprehensive benefits package that includes employee stock options and financial contribution for your ongoing professional and personal development medical coverage for you and your loved ones, 401k, PTOs, smart mentorship, and an excellent collaborative environment of highly qualified, multidisciplinary professionals from the world's top medical schools, business schools, and engineering institutes

India Benefits:
  • Mediclaim and accidental insurance
  • Trainings and workshops to support continuous learning
  • Considerate leave policy and paid holidays to help achieve a better work-life

US Benefits:
  • 401K Plan
  • Medical benefits
  • Paid Time Off to help achieve a better work-life balance
Thank you for reviewing this opportunity with HiLabs! If this position appears to be a good fit for your skillset, we welcome your application.